Happy Nurses Week!

  I want to take this opportunity to thank the entire staff at Medilodge of Portage for making my recovery and rehabilitation possible.

 I arrived at the facility by way of an ambulance and confined to a stretcher back on March the 19th 2020. At the time my pain level was off the chart and my mood and disposition were quite unfavorable.   I sincerely apologize to the nursing staff and CNA's then who had to deal with me in those early days of my stay.

 Since that time my physical condition has been substantially and visibly improved and I have been cleared for discharge on May 21, 2020.

 Over the past 2 months, I have not only made some dear friends but many of you have become like family members since I don't have any immediate family in the area. This unforeseen reality has gone a long way in helping with my recovery.

 Your unrelenting patience in the administering of medications, meal preparation and delivery, custodial, laundry services, administrative services, and hot coffee is unsurpassed in the healthcare industry.

 During this Coronavirus epidemic, all of you have demonstrated not only are you essential but quite invaluable. I truly hope that corporate levels realize that all of you have earned your pay, and still deserve a considerable increase in pay and benefits for your levels of professionalism.

                                                        Michael Vines

I knew about Medilodge of Portage as a highly rated care facility, but never thought I would need to be cared for there. In an instant, I broke a major bone and was so immobilized that I could not even crawl. So people came and helped get me to the hospital and after a 3-hour surgery and beginning physical therapy I came here. Most simple basic movements required someone to be there, keep me safe, and stable. At physical therapy, I could see gains every day. It really felt good getting those muscles moving. They always knew how to use the machines and weights to work the exact spot. Days and night’s worked hard to keep me comfortable and clean. The bigger story is all the other people I saw being cared for here. This place is going like gang-busters every day. They are able to care for people with a very wide range of needs, but always with compassion. Even those who can do little or nothing for themselves are cared for around the clock with never a harsh word. Everyone I see here has a passion for what they are doing. It’s not just a job. Running a nursing care facility is serious business. Here it is done with real professionalism. I actually enjoyed my stay here and wasn’t in a rush to leave.

Everyone here at Medilodge of Portage was extremely gracious during my stay. Therapy went above and beyond to get me where I needed to be physically, in order to get home. Thank you to all the staff in helping with my recovery. I would defiantly recommend this center to anyone.

My experience at MediLodge of Portage was pleasant. If you had to come to a rehab facility, MediLodge is the one. The aides Natasha and Rachel were especially great. They always made sure I was being taken care of before the end of their shifts, which gave meaning to the term, “go an extra mile.” I appreciated that. Overall the staff was extremely helpful. The professionalism was just that, very professional.

I was a little apprehensive due to a previous experience but was pleasantly surprised with the staff and service. I felt like part of the family especially when I saw my friend Janice Shaw working here. I would come back again if needed.

I would like to commend the fine work done by your employees. Their awareness of the full scope of clinical excellence and sensitivity to emotional issues was professionalism at its finest. In my work as a private geriatric care manager, I am aware of the differences between standards of care in various facilities. I will look forward to making future referrals to you.

My wife, Donna Casper was a resident at TenderCare of Portage for 13 years, I watched things closely after Medilodge took over, and it did not take long to get a good feelings about Medilodge of Portage. It’s very hard to pick a specific member or department that stood out for all the employees are great, Nurses, CNA’s, office, dining Room and maintenance staff and rehab department. When the Time Comes, I plan on coming here as a resident, as I am 83 years old.

All in all, we just want you all to know how grateful we are for all the special pampering that you gave Mom during her stay with you. All of you who work at Medilodge of Portage are truly special, and we will never understand how you do it all so efficiently!

Since I can’t have Paul with me at home, there’s no other place I’d rather have him live.

Thanks so much for all of the care you provided to my mom during her recent stay at your facility. I really appreciate your professionalism during the difficult moments. You can be proud of the work you do and I would definitely recommend you to anyone requiring a skilled facility.